        BPM and Process Control培訓

Introduction

A Brief History of Process

The Process Perspective

Process Management

Process Modeling Analysis & Design

Business Process Management Framework

Business Process Management Systems (BPMS)

Business Process Architecture

BPM Implementation Strategies

BPM Value Proposition

The BPM Community

Why automate BPM?

Topology of a SOA reference architecture

Aligning IT and Business

BPM vs BPMS

When to choose a BPMS

IT and business must work hand in hand Matching the right technology to your problem

Adopting a development model

Overview of a BPM system

Terms and concepts

Understanding Basic Concepts and Architecture

Process Modelling

Process Analysis

Process Design

Components and structure of a BPMS

Enterprise Process Management Planning

Key Skills, Roles and Responsibilities

Governance and Business strategy

The past: data/functions vs objects & services

The future: core business logic vs process control

Design implications for Architects

Alignment of Business and IT

The Role of Business Stewardship

The Role of Business Rule Analysts

Modelling a process with BPMN

The added value of BPMN

Composability and basic services

Promoting an incremental and iterative approach

Why should Use Cases drive the project?

Declaration of message properties

Use of correlation sets

Develop a complex parallel execution of activities

Designing concurrency

BPMN implemented by vendors

Fault Handling and Exception Management

Defining Events
Configuring Timeouts
Handling Faults
Catching Exceptions
Compensation Management
Business Rules

Motivations for BRs
Basic Concepts
New Roles of Business and I/T
The Business Focus in Business Rules
When is a BR Approach Appropriate?
New Aspects for Scoping a BR Project
Key Elements of a BR Project Plan
The Role of a BR Pilot
BPM as enabler of SOA: Key components

Application frontends
Basic Services
Using a Repository
Increased agility for the business
The BPM Board
Distributing technology white papers
Controlling & measuring improvement processes

Managing the repository
Setup of a quality gateway
The 4 pillars of success
Metrics

The context of organizational performance
What makes a good metric
Measurement & management hierarchy
Process management: More than measurements
Metrics within processes Management roles in measurement
Management questions to be answered
Pitfalls of process management efforts
Architecture of a BPM System

Topology and scalability

Design tools

Deployment tools

Monitoring and management

The process engine

Process definition repository

Core BPMS features and Interfaces

Repository support
Database support
BAM
Human workflow solutions